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About me

Driven on acquiring new knowledge, I’m always looking for an opportunity to do better and achieve greatness. Highly prioritize comradery and synergy on the work place

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Skills

Website Troubleshooting (503, 524, 404, 403 ...)
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WordPress Troubleshooting
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Graphic Design
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AI Support - Canva
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APTIS B2 Certified
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Bachelor of Science Major in Hotel and Restaurant Management
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Work Experience

Canva - L2 Technical Support
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  • Concentrix Cubao, Quezon city

  • Team Management
  • Design Printing Support
  • Photo Editing and Effects Support
  • Video Editing and Effects Support
  • Email Sharing Support
  • Customer Onboarding
  • Design Recommendation
Webhosting - Customer Service Representative
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  • Concentrix Cubao, Quezon city

  • Newfold Support includes Bluehost, JustHost, Hostmonter, Ipage
  • Customer Onboarding
  • DNS, Email, Website, FTP, SSH, VPS and other technical issues
  • Billing Support
  • Sales
Website Consultant
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  • Sutherland Global Services, Shaw Blvd.

  • GoDaddy
  • Pioneered Voice Team in the Philippines
  • Customer Support
  • DNS, Email, Website, FTP, SSH, VPS and other technical issues
  • Billing Support
  • Sales
Operation Supervisor
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  • Interglobe Technologies McKinley Hills, Taguig

  • Process support for United Airlines
  • Booking support
  • TSA compliance support
Process Associate
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  • Ban Kon Ngam Salon, Kapitolyo, Pasig City

  • Incharge of daily operation of a Premiere SPA
  • Implementing operation procedure
  • Handling customer complaints

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Educational Background

Bachelor of Arts Major in MultiMedia
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  • CIIT Institute
  • 2013
Bachelor of Science Major in Animation
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  • iAcademy Ayala, Makati City
  • 2013
Information Technology
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  • Informatics SM Megamall, Mandaluyong City
  • 2011 – 2012
Bachelor of Science Major in Hotel and Restaurant Management
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  • JRU
  • 2011 – 2012

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Character References

Ahizle Mae Aragones
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  • Customer Representative
  • Chemicloud 
  • 0917 305 1843
Mariel Ube
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  • Team Leader
  • Bluehost, Concentrix 
  • 0967 788 7331
Patrick Fadul Rabatan
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  • Ubiquity Global Services 
  • 0907 257 7874